


Sales Engineer/Solutions Architect

About
Cynamics is the only sample-based, next-generation network detection and response for threat prediction and visibility at scale. It’s probe-less, agent-free, and uses just 1% of network traffic to get 100% visibility using our state-of-the-art patented, and academically-acknowledged AI.
The Cynamics Sales Engineer/Solutions Architect will be aligned with the Cynamics sales team. The goal will be to deliver the technical value of the Cynamics product to the end user. As a team, the goal will be to build a strong business justification for the end user, while ensuring that the given annual quota is met/exceeded.
Responsibilities
Responsibilities:
Onboard customers to Cynamics. Assist with setuping and connecting customers’ network gateways.
Troubleshoots network and configuration problems.
System configuration and directing system installation.
Define, document, and enforce system standards.
Optimize onboarding processes and provide customer feedback
Maximize performance by troubleshooting network problems and outages
Collaborate with network engineers and architects on network optimization.
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Requirements
Requirements:
Network design and implementation knowledge
Network configuration and troubleshooting experience
Network tools - proficiency with CLI and Wireshark
Project management
Problem solving and analytical skills
Strong communication skills
Time-management skills, ability to work under pressure in tight schedules facing customers
Strong documentation skills
LAN /WAN / NAN / MAN knowledge
Network performance tuning
Familiarity with SSH, RDP, Linux/Bash commands
BA in computer science, information technology, engineering, or a related field - A graduate and relevant certification may also be preferable
2 to 5 years of experience in network administration
Experience with sampling protocols and APIs (NetFlow, sFlow, etc.) - a great plus
Experience with cloud environments - a plus
Experience with Network monitoring and/or Cyber security - a plus
Experience as a customer success engineer - a plus