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Sales Engineer

About

Cynamics is a cybersecurity company that is disrupting the Network Detection and Response (NDR) market. Networks have become increasingly complex in recent years, yet the network monitoring market is stagnant, with minimal changes in over 30 years. We’ve developed a unique solution that utilizes standard sampling protocols, patented algorithm, AI and machine learning to provide threat protection and visibility at speed and scale.


We’re making waves in a largely growing industry. The demand for cybersecurity solutions and skilled personnel is at an all-time high as cybersecurity is a critical fabric of all modern businesses. The time to join Cynamics is now, we are a rapidly growing team that presents a massive opportunity for the right individual to make a huge impact in the cybersecurity space.

We are looking for a Systems Engineer to work closely with our sales team. The Systems Engineer's main mission will be to support the sales organization in all technical matters regarding pre-sales, sales calls, and post-sales.


Responsibilities

We are looking for a Systems Engineer to work closely with our sales team. The Systems Engineer's main mission will be to support the sales organization in all technical matters regarding pre-sales, sales calls, and post-sales.


  • Pre-sales - assist in qualifying sales leads from a technical standpoint.

  • Work directly with existing customers and prospects, skillfully present the advantages of Cynamics, deliver exciting product demos, and expertly handle technical objections

  • Sales calls - be the main technical resource on sales calls and answer/ educate the customer on issues ranging from features, specifications and functionality to integration.

  • Provide reporting and feedback on customer accounts and field activities to Sales, Product Management and Engineering

  • Lead advanced ‘proof of concept’ testing for our customers

  • Post-sales - be the lead technical contact for identified accounts for technical issues and will work closely with the technical support team and engineering to answer, elevate and resolve customer's technical issues.

  • Provide reporting and feedback on customer accounts and field activities to Sales, Product Management and Engineering.

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Requirements

  • 2 – 5 years experience in technical/pre-sales support as a sales or systems engineer

  • 2 - 5 years experience in LAN/WAN/Internet services administration

  • Strong understanding of DNS and NFS, SMTP, HTTP, TCP/IP

  • Knowledge of the following technologies: Routing, Switching, VPN, LAN, WAN, Network Security, Intrusion Detection, and Anti Virus.

  • Strong understanding in the following technologies and protocols: RADIUS, PKI, IKE, Certificates, L2TP, IPSEC, FIREWALL, 802.1Q, MD5, SSH, SSL, SHA1, DES, 3DES

  • Experience with encryption and authentication technologies required

  • Strong presentation skills

  • Bachelors Degree or equivalent experience. Graduate degree preferred.